Returns & Exchanges
We want your celebrations to be stress-free, which is why we offer a 30-day return window for any unopened PickMeUp Party Game sets. If your order arrives damaged or incomplete, we are committed to making it right with a swift replacement or full refund.
Initiate Your Request
Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.
Prepare the Package
Securely pack the game in its original packaging, ensuring the shrink wrap is intact, and include a copy of your packing slip or order confirmation.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.
Receive Your Refund
Once our warehouse inspects the returned game, we will issue a refund to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing
