Returns & Exchanges

We want your celebrations to be stress-free, which is why we offer a 30-day return window for any unopened PickMeUp Party Game sets. If your order arrives damaged or incomplete, we are committed to making it right with a swift replacement or full refund.

1

Initiate Your Request

Contact our support team at [email protected] with your order number and the reason for your return to receive a Return Authorization.

2

Prepare the Package

Securely pack the game in its original packaging, ensuring the shrink wrap is intact, and include a copy of your packing slip or order confirmation.

3

Ship the Item

Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of receiving your authorization.

4

Receive Your Refund

Once our warehouse inspects the returned game, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing